Credit Terms

Net 30 days for customer with established credit.  Payments accepted by cheque, Visa or MasterCard.

 

Minimum Order Requirements

To process orders efficiently at the wholesale level a minimum order of $1,500.00 is required.  If you wish to pick up your material, a $750.00 minimum order is required.  Seven days notice and appointment is required for all pick up orders. 

 

Pick up hours:

Monday to Friday:  10:00 a.m. to 12:30 p.m. and 1:00 p.m. to 5:00 p.m.

 

Order Acknowledgement and Confirmation

Order acknowledgements will be sent to you advising that your order was received.  Once our grading has been completed, an order confirmation will follow.  It is advised to thoroughly review confirmations as it is possible that substitutions have been made based on inventory.  Please note:  No order acknowledgement will be processed until previous season's account has been paid in full.  

  

Cancellations

Any cancellation must be received in our office by March 1st, for spring shipping.  Any cancellations after this date will be subject to a restocking fee.

 

Shipping Procedure

All shipments are FOB Carman MB.  Freight charges will be added to your invoice at time of shipping.  Out of province orders will be shipped by the most economical and reliable way possible to your location unless otherwise requested.  All shipments must adhere to our minimums.  Boxing and pallet charge are extra.

 

For Winnipeg and surrounding area, (50 mile radius) freight charges will be based on the $$ value of your order. $75.00 minimum freight charge per shipment or drop.

 

Sales Tax

All orders are subject to G.S.T.. Manitoba businesses must show Retail Sales Tax Number, otherwise Retail Sales Tax will be charged.

 

Custom Plant Tags

Aubin Nurseries can customize our own Prestige Select Labels with your store name, retail price and bar code on a white adhesive label for a charge of $0.25 per label.  If you request this service, the office must be notified by February 1st, 2017.  An excel spreadsheet of your tree and shrub order (only) will be emailed to you with a column for your retail prices to be entered and then emailed back to Aubin Nurseries Ltd. for processing.  There is also a column on the Order Form/Availability for retail pricing as well.

 

U.S. Customers

All U.S. customers must supply Aubin Nurseries Ltd. with an IRS or SS number.  All U.S. customers will be subject to G.S.T., if they are picking up their stock.  Please inquire at border crossing for proper papers to claim back the G.S.T.  A minimum order for shipping to U.S. is $3,000.00.

 

Service Charge

A service charge of 2% per month will be charged on overdue accounts.

 

Royalty Charges

These charges allow a breeder of new varieties to legally charge a fee to control the propagation and marketing of those varieties.

 

Guarantee

All orders are accepted subject to crop conditions.  We reserve the right to cancel a portion, or all thereof, should injury befall our stock from uncontrollable weather conditions, error in count, insect and disease injury or other causes beyond our control.  If any plant material proves untrue to variety name which it is sold, it will be credited for original amount paid.  We will not be responsible for any other expenses, losses or inconvenience which the purchaser may sustain as a result thereof.

 

Claims

Although losses are minimal, they do occur.  We stand behind our plants, but if a pattern of loss is encountered with a specific variety or size, we welcome any claims.  If there are abnormal losses with no similar pattern among other customers, claims will be handled on an individual basis.  Claims for shortage or damaged material must be submitted in writing within 10 days of receiving product.  Claims for non-viable material must be submitted in writing as soon as it is determined to be non-viable.

 

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